T-Link, INC

Job Duties and Responsibilities

Job Title: T-Link Store Manager                                                                 Reports to: Operation Manager                                                                       
Section: Retail Sales Department: Sales and Marketing

Major Duties and Responsibilities:

  • Consistently meet and exceed sales goals and store entire KPI/Target.
  • Supervise a team of sales associates
  • Set and maintain work schedules
  • Monitor and coach performance; recommend disciplinary action as required and corporate with HR Department.
  • Proactively train staff.
  • Manage inventory and assets
  • Actively and aggressively approach customers to sell MetroPCS products
  • Effectively evaluate customers’ potential needs for wireless services plans and products and make appropriate recommendations.
  • Maintain a high level of understanding of multiple wireless carriers’ products and pricing models, as well as each carrier’s competitive advantages
  • Report daily on the number of customer contacts, closes sales and other metrics as required
  • Adhere to dress codes and have a professional appearance at all times
  • Report store issues, challenges or success in a timely manner
  • Participate in required training, conference calls or other related events as instructed
  • Strive to deliver a superior experience to the customer every day
  • Maintain an upbeat, can-do attitude
  • Develop positive relationships with store personnel and management
  • Must have experience in the wireless industry AND at least 3 year of aggressive sales experience
  • Must be willing to greet approaching and passing customers in an effort to boost sales.
  •  willingness to work weekends is a must                                                                                                                                       

HR Approval: _____________________________ Signature: ____________________________ Date: ___________________

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